Terms and Conditions 

By accessing, browsing, or making a transaction on the website www.entrelazosjewelry.com, you agree to these Terms and Conditions, as well as our Privacy Policy. These terms and policies constitute the general conditions that will govern all activities and transactions carried out through this website.

E2X capital LLC reserves the right to modify these Terms and Conditions and its data policy at any time and without prior notice. Such changes will become effective from the moment they are published on this website. For this reason, users are advised to review these documents regularly, especially before completing a transaction or submitting personal information through our digital forms and channels.

Use of the site implies that you have read, understood, and accepted these terms. If you do not agree with any part of these terms and conditions or with any of our policies, you must refrain from using the site and/or the services offered on it, as their use is mandatory and binding for the user or buyer.

 

Prices

E2X capital LLC reserves the right to set and modify the prices of its products at any time and without prior notice. However, the applicable price for your order will be the one published at the time the transaction is made and confirmed along with acceptance of payment.

No adjustments or refunds will be made for price differences on items previously purchased, even if those products are later subject to promotions, discounts, or price reductions. In other words, once a purchase is completed at a specific price—with or without discount—there will be no price changes or reimbursement of the difference between the paid amount and any new price published later.

Offers and Discounts

Products purchased on sale or under any promotion are not eligible for return/exchange, except in cases where they present defects in quality and/or suitability covered by the legal warranty. In such cases, only the exact amount paid for the product will be refunded.

Discount coupons issued by E2X capital LLC may be redeemed only once per user online. These coupons cannot be combined with each other or with other current discounts or promotions available in the online store, including items already listed at a reduced price.

On special dates or occasions, E2X capital LLC may offer promotional coupons to be redeemed exclusively for purchases made through the online store and/or for selected products. To apply a coupon, the customer must enter the corresponding code in the designated field at checkout. The corresponding value—either a percentage or fixed amount—will be automatically deducted from the total purchase amount.

Coupons are valid for one-time use per customer and are not redeemable for cash. They do not apply to purchases made before the coupon was issued and cannot be combined with other ongoing offers or promotions. The validity and specific conditions of each coupon will depend on the commercial strategy established by E2X capital LLC and may vary accordingly.

This type of coupon is separate from any credit balance or store credit generated due to returns, exchanges, or stock shortages in previous purchases. In case of returns or exchanges, only the actual amount paid for the product will be retained, and the benefit of the applied discount through the coupon will not be maintained. This benefit will be exclusive to the customers selected by E2X capital LLC, according to criteria established by the brand.

 

Colors

At E2X capital LLC, we have made every reasonable effort to display the colors of our products as accurately as possible on the website. However, please note that color display may vary depending on your screen type, device settings, lighting, and other technical factors.

Therefore, we cannot guarantee that the colors you see on your screen will exactly match the actual colors of the product. Such variations will not constitute valid grounds for complaints, as they are inherent to the technological limitations of online viewing.

 

Updates to Terms and Conditions

E2X capital LLC reserves the right, at its sole discretion or due to technical needs, to modify, update, add, and/or remove features, services, and content on the platform, as well as the present Terms and Conditions, at any time and without prior notification to users, as long as such changes do not affect the normal operation or fundamental purposes of the platform.

If significant changes are made to the Terms and Conditions, E2X capital LLC will notify users in a timely manner through the communication channels available on the platform, such as emails, notifications within the platform, or direct posts. The company reserves the right to choose, at its sole discretion, the channels through which such notification will be made.